Shipping

Orders placed before 1pm ET on a business day are picked and packed the same day. Orders placed after that, or on weekends and US public holidays, are processed the next business day.

Subscription renewals are processed on the same calendar day each cycle. You will receive an email reminder three days before a renewal is billed.

Standard shipping is free on all orders and subscriptions within the United States, including Alaska and Hawaii. Delivery typically takes two to five business days after dispatch.

Expedited two-day shipping is available at checkout for a flat fee. Expedited orders placed before the daily cutoff dispatch the same business day.

As soon as your parcel leaves our fulfillment center you will receive an email with a tracking number and a link to follow the shipment. Tracking can take up to 24 hours to show its first scan.

If tracking has not updated for five business days, contact support and we will open a carrier trace or reship the order.

We currently ship to Canada, the United Kingdom, Ireland, Australia and New Zealand. International delivery takes seven to fourteen business days and is quoted at checkout.

Duties, taxes and customs fees are the responsibility of the recipient and are collected by the carrier on delivery. Dietary supplement import rules vary by country; please confirm your local regulations before ordering.

We can update a shipping address until the order is dispatched. Email support with your order number as soon as possible.

If a parcel is returned to us as undeliverable, we will contact you to confirm a corrected address and reship at no extra cost. A second failed delivery is refunded less the shipping cost.

Report any damage, leakage or missing items within fourteen days of delivery with a photo of the parcel and its contents. We will send a replacement immediately, with no need to return the original.